关键词: 口腔高值耗材, 医院信息化, 耗材管理, 医护满意度, 流程优化

Abstract: PURPOSE: To investigate the application effect of an informatized management platform for high-value dental implant consumables developed based on the hospital resource planning system in optimizing consumable management processes. METHODS: A pre-post comparative study was conducted. The conventional management mode for high-value dental implant consumables from May 2023 to January 2024 in the Department of Stomatology, Zhongshan Hospital Fudan University served as the control group (n=5 872), while the informatized management mode from February 2024 to October 2024 was set as the experimental group (n=5 932). The two groups were compared in terms of consumable inventory in-out time, postoperative registration time, inventory time, total process time for single bone grafting surgery, billing accuracy rate, and satisfaction of medical staff. RESULTS: In the experimental group, the consumable inventory in-out time, postoperative registration time, inventory time, and total surgical process time were significantly shorter than those in the control group (P<0.001). The billing accuracy rate increased from 97.2% to 100% (P=0.004). The satisfaction rate among doctors reached 94.64%, and that among nurses reached 93.75%. CONCLUSIONS: The informatized platform achieves full-process supervision and quality control of high-value consumables, significantly improves management efficiency and billing accuracy, optimizes surgical processes, and enhances job satisfaction of medical staff, providing an innovative approach for refined management of dental implants.

Key words: Oral high-value consumables, Hospital informatization, Consumable management, Medical staff satisfaction, Process optimization