Shanghai Journal of Stomatology ›› 2022, Vol. 31 ›› Issue (1): 79-83.doi: 10.19439/j.sjos.2022.01.017

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Human resources of community oral public health service and job satisfaction of the staff in Shanghai

JIANG Yi-wei1,2, ZHANG Hao1,2, ZENG Xiao-li1,2, DA Dong-xin1,2, YU Jin1,2, WANG Hu-ning1,2, WANG Yan1,2, ZHANG Ying1,2   

  1. 1. Department of Preventive Dentistry, Shanghai Stomatological Hospital, Fudan University. Shanghai 200001;
    2. Shanghai Key Laboratory of Craniomanllofocial Devepment and Diseases, Fudan University. Shanghai 200001, China
  • Received:2021-01-15 Revised:2021-05-15 Online:2022-02-25 Published:2022-03-10

Abstract: PURPOSE: To investigate the human resources of oral public health system and staff's job satisfaction in Shanghai, and to provide basis for improving the services of oral public health. METHODS: A census was performed among 246 health service centers in Shanghai from February to March 2019, and a questionnaire on oral public health staff's basic information of and job satisfaction was conducted. SPSS 20.0 software package was used for statistical analysis of job satisfaction and basic situation of employees. RESULTS: There were 759 community oral health service personnel in Shanghai, mainly composed of dentists (34.0%), public health physicians (21.96%), nurses (31.6%), and 24 general practitioners(3.2%) were also found. The profile of the staff was mainly 30-49 years old (69.8%), with bachelor degree (66.7%) and primary and intermediate professional titles (91.7%). Only 14.8% of them spend more than 24 hours in oral public health work every week. Community oral health workers had higher satisfaction with their superiors and colleagues, and lower satisfaction with their work income. Age, levels of professional title and years of oral health service were negatively correlated with job satisfaction. CONCLUSIONS: It is necessary to build a proper human resource system of community oral public health and improve the treatment of the staff, in order to promote the oral public health services in Shanghai.

Key words: Oral public health, Community health center, Job satisfaction, Human resources

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