优化就诊序列的分时段预约模式在口腔复诊患者中的应用

上海口腔医学 ›› 2015, Vol. 24 ›› Issue (3): 331-334.

优化就诊序列的分时段预约模式在口腔复诊患者中的应用

金文忠¹,陆耀¹,胡媛²,杜勤¹,周永梅¹,吴正一¹

1.上海交通大学医学院附属第九人民医院,上海 200011;
2.上海交通大学医学院附属第三人民医院,上海 201999

收稿日期:2014-11-03 出版日期:2015-06-20 发布日期:2015-07-24
通讯作者: 吴正一,Tel：021-23271180,Fax：021-63136856,E-mail:wuzhengyi123@126.com
作者简介:金文忠（1982-）,男,硕士,主治医师、工程师, E-mail:mitenike_kim@163.com
基金资助:
上海交通大学医学院人文社会科学创新研究培育项目（wz1214）

Optimize visiting sequence and time-interval appointment of re-visiting patients in stomatology

JIN Wen-zhong¹,LU Yao¹,HU Yuan²,DU Qin¹,ZHOU Yong-mei¹,WU Zheng-yi¹

1.Shanghai Ninth People’s Hospital, Shanghai Jiao Tong University School of Medicine. Shanghai 200011;
2. Shanghai Third People’s Hospital, Shanghai Jiao Tong University School of Medicine. Shanghai 201999, China

Received:2014-11-03 Online:2015-06-20 Published:2015-07-24
Supported by:
Innovation Research Training Project of Humanities and Social Sciences from Shanghai Jiao Tong University School of Medicine(wz1214)

摘要/Abstract

摘要： 目的:基于临床数据仓库的大数据集成平台系统,探索优化就诊序列的分时段预约模式对缩短口腔复诊候诊时间的作用。方法:采集口腔复诊患者候诊时间,分成2组。2013年组(63960例)为传统预约模式,2014年组（70897例）为优化就诊序列的分时段预约模式,采用SPSS 22.0软件包对2组信息进行两独立样本t检验。结果:2013年组患者候诊时间均值为106 min;2014年组患者候诊时间均值为73.65 min。t检验概率值为0,2组总体均值存在显著差异。结论:优化就诊序列的分时段预约模式可大大缩短口腔复诊患者的候诊时间。

关键词: 分时段预约, 优化就诊序列, 候诊时间

Abstract: PURPOSE: To optimize visiting sequence and time-interval appointment mode to reduce waiting time of re-visiting patients in department of stomatology based on clinical data repository. METHODS: Waiting time data of re-visiting patients in department of stomatology was collected and divided into 2 groups. A total of 70897 patients from July 2014 to September 2014 were enrolled as experimental group (group year-2014), while 63960 patients from July 2013 to September 2013 were used as control group (group year-2013).Measurement data was compared with two-tailed independent-samples t test using SPSS 22.0 software package. RESULTS: The waiting time of group year-2014 was 73.65 minutes while it was 106 minutes for group year-2013. P value was 0,which meant the waiting time of group year-2014 was significantly less than group year-2013. CONCLUSIONS: Optimizing visiting sequence and time-interval appointment mode can reduce the waiting time of re-visiting patients in department of stomatology greatly.

Key words: Time-interval appointment, Optimize visiting sequence, Waiting time

中图分类号:

金文忠,陆耀,胡媛,杜勤,周永梅,吴正一. 优化就诊序列的分时段预约模式在口腔复诊患者中的应用[J]. 上海口腔医学, 2015, 24(3): 331-334.

JIN Wen-zhong,LU Yao,HU Yuan,DU Qin,ZHOU Yong-mei,WU Zheng-yi. Optimize visiting sequence and time-interval appointment of re-visiting patients in stomatology[J]. Shanghai Journal of Stomatology, 2015, 24(3): 331-334.

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