上海口腔医学 ›› 2019, Vol. 28 ›› Issue (3): 325-329.doi: 10.19439/j.sjos.2019.03.021

• 论著 • 上一篇    下一篇

品管圈活动对牙周炎患者护理质量的提升作用评价

鞠雅琼, 徐晓明, 韩祥永, 姚佳璐, 唐鸿运   

  1. 上海市闵行区牙病防治所,上海 201107
  • 收稿日期:2018-10-30 修回日期:2019-03-30 出版日期:2019-06-25 发布日期:2019-08-09
  • 通讯作者: 徐晓明,E-mail: xxm603@126.com
  • 作者简介:鞠雅琼(1985-),女,本科,E-mail:15216777213@163.com

Evaluation of the effect of quality control circle activities on improving the nursing quality of patients with periodontitis

JU Ya-qiong, XU Xiao-ming, HAN Xiang-yong, YAO Jia-lu, TANG Hong-yun   

  1. Dental Clinic of Minghang District. Shanghai 201107,China
  • Received:2018-10-30 Revised:2019-03-30 Online:2019-06-25 Published:2019-08-09

摘要: 目的 研究品管圈活动对牙周炎患者护理质量的提升作用。方法 选取自2016年1月—2017年12月因牙周炎而就诊于上海市闵行区牙病防治所的120例患者,依据随机对照原则分为实验组和对照组,每组60例。对2组牙周炎患者进行相应的对症治疗,如龈上洁治术及龈下刮治术等,对照组治疗时采取常规口腔护理,实验组治疗时采取“品管圈”指导之下的口腔护理。治疗后,对2组患者治疗满意度及治疗效果等进行比较,并评价多个口腔指标,如探诊深度(the depth of the probe, PD)、牙龈指数(gingival index, GI)、菌斑指数(plaque index, PLI)、龈沟出血指数(gingival crevicular hemorrhage index,SBI)及牙周附着水平(periodontal attachment level, AL)等。采用SPSS 19.0软件包对数据进行统计学分析。结果 经过“品管圈”指导下的口腔科护理后,实验组患者的满意度显著高于对照组(P=0.003)、治疗后的总体有效率亦显著高于对照组(P=0.002);实验组出现不同程度口腔卫生问题的比例显著低于对照组(P=0.037),实验组的PD、GI、PLI、SBI、AL等指标相比于对照组均显著下降(P=0.000)。除上述有形成果外,还获得相关无形成果,如品管圈护理人员的和谐度、职业责任感、品管手法及多种能力,如团队凝聚力、沟通协调能力等,均取得显著提高。结论 对牙周炎患者采取品管圈活动指导,可明显提高护理质量。

关键词: 品管圈, 牙周炎, 护理质量

Abstract: PURPOSE: To study the effect of quality control circle activity on improving nursing quality of patients with periodontitis. Methods: One hundred and twenty patients with periodontitis admitted to our hospital from January 2016 to December 2017 were selected and divided into experimental group and control group according to the principle of random control, with 60 patients in each group. Patients in both groups received supragingival scaling, subgingival scaling and related symptomatic treatment, patients in the experimental group conducted nursing under the guidance of quality control circle, while patients in the control group received routine nursing. Satisfaction degree, therapeutic effect and gingival index, probe depth, gingival sulcus bleeding index, plaque index and periodontal attachment levels were recorded and compared between the two groups using SPSS 19.0 software package. Results: After quality control circle to guide nursing, the patients' satisfaction (P=0.003) and the total effective rate of treatment was significantly higher than the control group(P=0.002), the incidence of oral health problems in the experimental group was significantly lower than the control group(P=0.037), PD, GI, SBI, PLI and AL levels in the experimental group were significantly lower than the control group(P=0.000). In addition to the tangible achievements,intangible results, such as quality control circles harmonious degree of nursing, sense of responsibility, communication, and problem solving ability, cohesion and quality control methods are improved distinctly in the experimental group. Conclusions: Quality control circle activity can improve nursing quality of patients with periodontitis.

Key words: Quality control circle, Periodontitis, Quality of care

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